About Evri
Evri, formerly known as Hermes, is a leading UK-based parcel delivery company renowned for its reliable and cost-effective services. They offer a variety of delivery options, including standard and next-day services, catering to both domestic and international shipments to over 220 countries and territories. Customers can choose from convenient drop-off points at more than 10,000 ParcelShops and lockers nationwide, or opt for door-to-door courier collections. Evri's user-friendly platform allows for easy parcel tracking and management, ensuring transparency and peace of mind throughout the delivery process. Committed to technological innovation, Evri continues to invest in its market-leading technology platform to drive efficiency and enhance service across operations. This includes features like a 1-hour estimated time of arrival (ETA), a robust returns proposition, and new products such as packageless returns, customer verification, and doorstep refunds. Their dedication to customer satisfaction is further evident through initiatives like the "Answer for Everyone" program, which includes a chatbot and call-back feature, enabling responses within 24 hours and improving overall customer experience.
Evri offers various discounts and rewards to its customers. By subscribing to their marketing emails, customers can receive offers and stay updated on the latest deals. Additionally, Evri provides savings on international parcel deliveries when spending £30 or more, with drop-off options at ParcelShops or lockers starting from just £4.86 (including VAT).
