There are several potential reasons why your promo code may not have worked:
- The code might not be valid for the items in your cart. Some promo codes are specific to certain products or categories.
- The code may require a minimum cart value to be applied. Some promotions are only valid once you reach a certain spending threshold.
- The item you're trying to purchase might already be on sale. Often, discount codes cannot be used on items that are already discounted.
- The code may have expired. Like all coupons, promo codes have expiration dates. If you receive a message that the code is expired, please let us know so we can address it promptly.