Ebay Launches Fulfillment Services to Sellers in Australia

eBay, Australia's second-largest online marketplace, is creating a fulfillment service for merchants, allowing 40,000 local retailers to outsource delivery.

eBay and global logistics business Orange Connex have formed a collaboration that will allow the global retail site to offer fulfillment services to its merchants.

eBay is opening two fulfillment centers in Sydney, with plans to expand to other major cities in Australia.

Hayat Horma, Ebay Australia's director of transport, indicated that the marketplace will provide sellers with speedy supply options, competitive shipping rates, end-to-end tracking, increased vendor security, and full Ebay integration.

"We understand that finding a place to live, keeping an inventory, and delivering on tight deadlines may be challenging for a business to grow, especially as e-commerce grows and consumers demand faster and more seamless experiences."

It will provide end-to-end tracking as well as protection against delivery-related problems, such as late shipment and claims that things haven't arrived.

The service will be fully integrated into eBay, and items at fulfillment centers will be instantly eligible for 'eBay Plus' badging, meaning they will likely be seen by more customers.

The 'pick, pack, and delivery service will start at $4.50, with charges based on product weight and size.

According to an eBay poll of 211 online merchants conducted last year, 73% say it is critical for marketplaces to also provide fulfillment services.

The move also marks eBay's response to Amazon, which has traditionally operated on a fulfillment model, providing sellers with packing and delivery services. Amazon, on the other hand, has been criticized for supposedly poor labor conditions at its warehouses.

Now eBay sellers in Australia can register their interest in using the eBay fulfillment service.

Published on: March 03, 2022